It offers us a series of functions so that the messages that flow in both directions are adapted to the corporate context. Some time ago, we would have never imagined that a company would deal with its customers over a chat but this communications channel has now become more usual between businesses and users so WhatsApp has decided to publish its own version for companies under the name of WhatsApp Business. WhatsApp for Business: the messaging system for communications between companies and clients And although it doesn't evolve as fast as other mobile applications, it's gradually incorporating functions that have helped to consolidate its user base.
With over a billion active users all over the world, it's hard to find anyone that has never downloaded it to their smartphone.
WhatsApp is a messaging application that doesn't require any kind of presentation.